Business Support Services

If you are looking for business support services that can help with the day to day tasks required to run your business, then please allow me to introduce myself.

Hello, I'm Elaine, and I have over 20 years of experience working and consulting for companies of all sizes, sectors, and industries in Twickenham, Richmond Upon Thames and throughout the United Kingdom.

I can provide you with the business support you need when you need it and also to cover staff leave such as maternity, illness, holidays, including additional help required for year-end, month end and seasonal peaks in your business.

Below you will find an overview of what I can offer you as a business support consultant both virtually and in-house; these include examples of tasks I can provide as part of the overall business support services.

If you require a service or skill that is not listed, please get in contact and tell me what you are struggling with so I can provide the solution you need.

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Accounting & Finance

  • Credit Management
  • Accounts Receivable
  • Credit Control
  • Customer and Supplier Creation
  • Invoicing and Credit Notes
  • Customer Statements
  • Customer Queries and resolution
  • Cash Flow Forecasting
  • Account and Bank Reconciliations
  • Month-End Reporting

Office & Administration

  • Customer Service - Sales, Bookings and Proposals
  • Data Entry - Creation and Maintenance of CRM's, Project Management Software, Google Docs, Spreadsheets 
  • System Support - Live Chat, Email, Remote Access, Webinar Training
  • Outlook & Gmail - Planning and Scheduling Calendars, Appointments, Meetings, Events
  • Research - Products, Services, Companies and general testing
  • Documentation - Editing and Proofreading
  • Supplier Services - Price comparison to secure the best deals
  • Creating User Manuals and Guides

Graphic Design

  • Logo design and redesign
  • Image - editing, resizing
  • Brand Identity - Guidelines and Audit
  • Banners - Online and Offline Advertising
  • Social Media - Covers, Ads, Events, Groups, Profiles and more 
  • Business Cards and Stationery
  • Infographics - Informational, Timeline, Processes, Lists and more 
  • Promotional - Leaflets, Vouchers and Posters
  • Postcards, Invitations and Menus  

Web Design & Development

  • UI Design - Customer Analysis, Design Research, Prototyping
  • UX Design - Competitor Analysis, Wireframing
  • Website Audits - Recommendation and Implementation
  • Website - Consultation, Recommendation and Implementation
  • Website Design - Brochure, WordPress CMS, E-commerce
  • Mobile Friendly - Responsive Website Design
  • WordPress Themes and Customisation
  • Social Media Integration
  • eCommerce / Payment Integration

Digital Marketing

  • B2B & B2C Marketing
  • Digital Strategy
  • Digital Audit - Recommendation and Implementation
  • Email Marketing
  • Lead Generation
  • Content Marketing
  • Local Marketing
  • Social Media Marketing
  • Pay Per Click (PPC)
  • SEO - Search Engine Optimisation

Tech Support & Training

  • Email Setup and Configuration
  • Website Hosting Setup and Integration 
  • Website Support and Maintenance
  • WordPress Malware Checks and Removal
  • Accounting, CRM and Project Software - Configuration, Setup, Manuals, User Acceptance Testing and Training
  • Microsoft - Excel, Word, PowerPoint, Outlook Training
  • Google Docs Training
  • WordPress Training
  • Social Media Training

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Contact Details

Business Hours

Mon to Fri: 09:00 – 21:00
Weekends: Closed
UK Bank Holidays: Closed

Get in Touch

Elaine Jones
Call: 07515 394057
Email: Elaine

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