Web Design & Marketing Automation for UK Service Businesses
websites and automation that save time, increase enquiries, and simplify how your service business runs.
If you’re running a service business, you’re likely managing far more than you’d like — enquiries, admin, follow-ups, and the pressure to keep your online presence working as it should. You want a setup that feels smoother and more organised, so you can focus on the parts of your business that matter most and deliver the experience your customers expect.
That’s where we come in. We create growth-focused websites and automated client journeys that save time, support enquiries, and make day-to-day operations simpler — without the back-and-forth. If you’ve been meaning to modernise how your business works, you’re in the right place.
Everything is delivered through structured Support Days and Follow-Up Half Days. It’s a fast, focused way to move your website and systems forward — without long timelines, retainers, or uncertainty.
Featured Work
Real projects for UK service businesses designed to save time, support growth, and improve the client experience.
Here are a few examples of how service businesses have strengthened their websites and day-to-day workflows through focused, practical improvements. Each project is built for real-world impact — clearer information, faster performance, and smoother journeys for both the business and the people they serve.
Discover What's Possible in a Support Day
Focused, expert support to improve your website, systems, and the workflows your clients rely on — all in one dedicated day.
A Support Day gives you concentrated, expert time to move your website and systems forward — without long projects or confusing processes. Whether you need a new page, improved performance, clearer SEO, or more streamlined online workflows, your day is shaped around the areas that will make the biggest impact.
Browse the examples below to see what can be achieved. And if you’ve already completed a Support Day, you can book another full or half day anytime to keep building momentum.
Homepage Design & Build
A homepage built to earn trust, explain your offer clearly, and guide visitors toward action. Each layout blends structure, clarity, and conversion-focused design — supported by SEO, accessibility, and long-term scalability.
Landing & Sales Page Creation
High-converting pages for launches, services, or campaigns. Each page blends strategic messaging with thoughtful design to attract enquiries or sales — through both paid and organic traffic.
SEO Setup & Optimisation
Foundational on-page SEO that strengthens visibility and improves how search engines read your site. From titles and metadata to speed and structure, everything is refined so the right people can find and choose you with confidence.
Technical Setup & Security
Reliable hosting, smooth domain configuration, secure backups, and integrated systems — all set up correctly. Our focus is on performance, stability, and keeping your website running as it should.
Marketing Automation Setup
Build or refine your automated systems with expert setup. From lead-capture and nurturing sequences to follow-ups and CRM workflows, everything is designed to reduce admin, build trust, and keep enquiries organised.
Systems Integration & Workflow
Connect your website with the tools you already use — calendars, CRMs, email systems, and forms. We streamline how data flows so you can reduce manual admin and support a more efficient, connected workflow.
Book a 30-Minute Discovery Call
A focused conversation to clarify your goals and see whether a Support Day is the right fit.
We’ll talk through your priorities and what you’re working toward, so you know exactly how a Support Day or Follow-Up Half Day can support your next step.
This session is for planning and direction — not technical support.
How a Support Day Works
A simple, structured process designed for clarity, focus, and real progress.
A Support Day gives your business focused, expert attention within a clear, organised process. With guided preparation, a dedicated Kick-Off Call, and structured support before and after your session, you’ll make steady, confident progress on your website and systems — all within a streamlined 24-hour window.
Every stage is built to help you work smarter, save time, and move forward with confidence.
Reserve Your Date
Secure your Support Day with a 50% non-refundable deposit or full payment. Once booked, your date is reserved exclusively for you, and the balance is due seven days before your session.
Complete Your Pre-Work
You’ll receive your Support Day Workbook — a simple, guided planner to help you prepare content, assets, and access details. Submit it at least two working days before your Kick-Off Call to keep everything on track.
Kick-Off Call
We’ll meet online to review your pre-work, refine priorities, and confirm the plan for your Support Day. This ensures complete clarity before any work begins.
Your Support Day
You’ll receive focused, expert implementation across your chosen goals — whether that’s new pages, improved performance, SEO, automation, or technical setup. Everything is completed within your dedicated session.
Post-Day Summary
You’ll receive a clear summary of what’s been completed, along with any notes, recommendations, or suggested next steps.
Follow-Up Support
You’ll have up to two hours of follow-up support within seven working days for questions or clarification directly related to your session’s work. (No new tasks or edits are included.)
Book Future Days
If you want to continue your progress, you can book another full or half day anytime — with no retainers or long-term contracts.
What Clients Say
Trusted by service businesses across the UK — from solo founders to established teams who value clarity, reliability, and organised progress.
Businesses choose DESIGN IT UK for expert guidance, reliable communication, and a structured process that keeps everything simple. Whether it’s a Support Day, Follow-Up Half Day, or a full website build, the focus is always on clarity, efficiency, and improving the experience you deliver.
“Elaine has been professional and proactive in designing and managing our practice website. She’s full of ideas to improve the user experience and has been a pleasure to work with. I’d happily recommend her to any dentist looking to create or refresh their online presence.”
A Ojo
Bright Dental Surgery
“DESIGN IT UK has been incredibly helpful and professional from the start. The pricing is competitive, the support personal, and the bespoke options ideal for any business. I switched to DESIGN IT UK and haven’t looked back it’s a service that truly delivers on its promises.”
J Humphreys
Minotaur Clothing
“I’d recommend Elaine at Design IT UK without hesitation. She understood my brief quickly, handled every detail with patience, and delivered beyond expectation. Her expertise, clarity, and technical know-how made the whole process stress-free and enjoyable a genuinely first-class experience.”
Z James
Jazz-Soul Singer
“I couldn’t believe how much was accomplished in a single session. Elaine’s focus and expertise moved my website further in a day than months of trying alone.”
G Robinson
First Aid Trainer
“Working with DESIGN IT UK was refreshingly straightforward. The Support Day gave me exactly what I needed without dragging on for weeks.”
N Thacker
mybidcareer
“I came in without a clear plan of what I needed, and left with direction and results I could actually use. The whole process was clear, supportive, and effective.”
C Horne
CJH Brick Restoration
“I’m delighted with our new website it’s professional, easy to navigate, and perfectly represents our business. Elaine took time to understand what we needed before building, and communication was seamless from start to finish. I’ve already recommended her to friends and colleagues.”
M Silva
Health & Safety Consultant
“Elaine captured exactly what our community project needed a site that’s engaging, informative, and easy to navigate. She went above and beyond to showcase our events, members, and activities. The result exceeded expectations and brought The Inspired Hub’s energy to life online.”
S Green
The Inspired Hub
“Elaine was recommended to me by a colleague and exceeded all expectations. Her one-to-one approach and industry insight helped me define my goals and create a standout website and marketing plan. She’s collaborative, creative, and makes you think differently about your business.”
J Fleming
Business Consultancy
Support Day & Half Day Pricing
Simple, transparent pricing for expert web design, development, and marketing automation.
No hourly rates or hidden fees — just clear pricing designed for focused, meaningful progress. Each session gives you direct access to expert strategy, design, and automation support so you can strengthen your website, streamline your systems, and move forward with confidence.
Support Day
£998* Perfect for new clients — real progress in one focused day.
A dedicated day to make visible progress across your website, systems, or automation. Your session includes a preparation call and priority planning, so everything is shaped around your goals.
You’ll receive a clear summary of what’s been completed, along with next-step recommendations and up to seven working days of post-intensive Q&A support.
Payment options:Transparent, fixed pricing with no hidden fees. All sessions are covered by our Terms of Service.
Follow-Up Half Day
£499* Ideal for returning clients — keep your momentum without starting from scratch.
A focused half-day to refine, expand, or continue progress from your Support Day. Perfect for additional implementation, optimisation, or new priorities that build on the work already completed.
You’ll receive an updated summary and next-step recommendations to maintain clarity and momentum, plus up to seven working days of post-intensive Q&A support.
Payment options:Transparent, fixed pricing with no hidden fees. All sessions are covered by our Terms of Service.
Frequently Asked Questions
Clear, practical answers to help you book with confidence
This section covers the most common questions about what’s included, how to prepare, and what to expect from your Support Day. You’ll find a simple overview of how the process works, what happens before and after, and how to make the most of your session.
How does a Support Day work?
A Support Day runs over a structured 24-hour period — not fixed 9–5 hours. We work through your agreed priorities in focused sprints, with short updates or questions sent by text, voice note, or video. It’s a clear, organised process designed for progress and measurable results.
How much can we get done?
It depends on your goals, preparation, and responsiveness. The clearer your pre-work and feedback, the more we can achieve. Each Support Day is shaped around results — not hours — so we focus on the work that will make the biggest difference to your business.
Do I need to pay a deposit?
Yes. A 50% non-refundable deposit secures your date, with the remaining balance due seven days before your Support Day. You can also pay in full when booking if you prefer.
Can I reschedule my day?
Yes. You can reschedule up to three times within 90 days of your original booking with at least seven days’ written notice. Short-notice reschedules, missed sessions, or incomplete pre-work are marked complete in line with our Terms of Service.
What happens after my Support Day?
You’ll receive a clear summary of what’s been completed and up to two hours of follow-up support within seven working days. This time is for questions or clarification related to your session — no additional edits or new work are included.
What if I need more time or help later?
You can book another full or half day anytime. Many clients do this to refine strategy, expand automation, or add new pages over time. It’s a flexible way to maintain progress without long-term agreements or retainers.
Can you set up marketing automation?
Yes. We can set up or refine automated systems that connect your website with your sales and marketing processes. This includes lead capture, follow-up emails, booking confirmations, reminders, and CRM workflows — all designed to save time, improve response rates, and keep enquiries organised. Everything is tailored to your business and built with GDPR compliance in mind.
Can you guarantee results?
No — specific outcomes such as traffic, rankings, or sales can’t be guaranteed. However, we always aim for meaningful progress, clear improvements, and strong foundations that support long-term growth.
How is pricing structured?
Support Days and Half Days follow a clear, structured process focused on measurable progress — not hourly billing. Pricing is fixed and transparent, with no hidden fees or surprises. You’ll know exactly what’s included before booking, and all sessions are covered by our Terms of Service for complete clarity and fairness.
This approach keeps your project efficient, protects your time and budget, and ensures you always understand what to expect.